How to pay rent or bond?

Pay the rent4
Should you be successful in your application, then to secure the unit we will ask for two (2) weeks rent in advance plus full bond payment equal to four (4) weeks rent, totalling six (6) weeks rent. The rent payment will cover the period from the commencement of the tenancy.

Payment methods

As we do not handle cash due to security, there are three (3) options for making a payment such as rent:

  • Payment via the Rental Rewards website, which allows credit card payments¬†(preferred option),
  • Direct deposit at any Westpac bank, or
  • Internet bank transfer.

Our preferred method for rent payment is via the Rental Rewards website as this provides tenants with many options and numerous advantageous such as:

  • Login to track all rent payments made,
  • Payments cannot be lost due to unique bank reference and phone number recorded against each payment,
  • Payments can be paid via bank account or through your credit card,
  • Easy payment methods such as ‘Set & Forget’ automatic debit can be setup,
  • Receive an SMS/Email “Rent Reminder” every time your rent is due. Just reply “YES” and your rent is paid automatically, and
  • Earn reward points if paying by credit card.

If you would like to deposit your rent directly at a Westpac bank then you simply go down to the bank and fill in a deposit form and deposit the money. The Trust Account details will be provided to you at the start of your tenancy. Always keep your deposit receipt on the left hand side of the deposit form as proof of payment. Quite often the bank may leave your reference number off your payment and make it difficult for us to track down which tenant made the payment. This deposit receipt will make it easier for us to identify any missing payments.

If you would like to make payment over the internet using netbanking, then Trust Account details will be provided to you at the start of your tenancy.

Payment periods

For the payment of rent, we prefer the rent to be paid fortnightly or monthly to reduce the amount of processing required and to minimize bank fees. All other payments can be made as invoiced.

Payment coding

In order to determine who paid the rent, the tenant is asked to provide a unique reference and their initials. Payments via the Rental Rewards website or internet banking allow the tenant to enter alpha (a, b, c) and numeric characters (1, 2, 3). Payments made at any Westpac bank allow for numeric characters (1, 2, 3) only making referencing a little more difficult. The table below shows examples of unique code used for Isedale (ISE) unit 403. If you pay directly at the bank then please keep the bank payment receipt for proof of payment!!!

Payment categoryInternet BankingWestpac Bank
Rent Building AISE A403 RENT {name}403 001
Bond Building AISE A403 BOND {name}403 011
Water Building AISE A403 WATER {name}403 111
Rent Building BISE B403 RENT {name}403 002
Bond Building BISE B403 BOND {name}403 022
Water Building BISE B403 WATER {name}403 222